Customer Care

Welcome to our customer care area where you can ask a warranty question, review all of your saved searches and criteria, find answers to some of the more commonly asked questions, or inquire about anything else to help in your search. We’re glad you are here and we look forward to helping you out.

My Home Warranty

There are two main checklists we review with new homeowners upon settlement and at their one year settlement anniversary for my home warranty delaware. The new homeowner will receive these forms at those specified times. If you have an emergency outside of that scope, please contact us today for further details.

Frequently Asked Questions

Should I “pre-qualify” before I begin visiting LC Homes’ communities to look at homes?

It’s not required, but it’s very helpful. Pre-qualifying is a great way to determine just how much home you can comfortably afford. Our online sales consultants can direct you to a LC Homes preferred lender who can help you pre-qualify. Then, they’ll help you find the homes and communities that will best fit your needs.


What is the benefit of using a “Preferred Lender”?

Our preferred lenders are familiar with our communities, sales staff, policies, and requirements. This allows for quick and accurate answers to your questions, while keeping you up-to-date and providing a faster, less complicated loan process. Using a preferred lender can save you money, too. Not only do they offer a full range of financing, competitive rates, and expert mortgage counseling, but we often extend special incentives to buyers who secure their loan with one of our preferred lenders. Our community sales managers can put you in touch with our preferred lenders in your specific market area.


What is the advantage of buying a new home? Aren’t old homes built better?

New homes have distinct advantages over pre-owned homes. Because of today’s advanced technology, building materials are frequently more durable and more effective in meeting special needs. For example, materials used to improve energy efficiency didn’t even exist just 20-30 years ago. Plus, new homes offer more options for personalization, never-used mechanical systems such as your HVAC and appliances, and of course, that brand new look and feel. Pre-owned homes just don’t compare.


Should I wait until the housing market “bottoms out” before I buy?

No one can predict the “bottom” of any downturn. This is the best time to buy a new home in more than a decade. Right now, interest rates are still low, financing options are abundant, and there’s a great choice of homes. Rates are starting to rise and housing choices are starting to go down. And meanwhile, your family will miss out on the benefits of living in a brand new home.


I’ve never bought a home before. Why shouldn’t I keep renting?

The current housing market is actually beneficial for you as a buyer – you can benefit from reduced prices, a better selection of available homes, and historically low interest rates. Plus, as an owner, you get to enjoy tax advantages and build equity for yourself and not your landlord. Our sales representatives can answer any other questions you may have, and they’ll show you how easy it is to buy a new home.


Does LC Homes offer a home warranty?

Yes, all the homes we build are covered by our New Home Warranty and Protection Plan. We build our homes with quality products and follow industry-accepted building practices. Plus, we have a comprehensive Quality Builders Warranty Program to ensure our homes meet our high standards. All this, and warranty coverage, is designed to give you complete confidence when you purchase a home with us.


Will you build a home on my lot, or can I just buy a set of your house plans?

LC Homes takes great pride in our homes and communities. We design our homes and follow construction best practices that result in great homes at a good value. Likewise, we carefully choose communities that provide conveniences and amenities that will enhance quality of life. With all this in mind, we protect the value and lifestyle of our homes by only building in our selected communities and not releasing our home designs to others.

Get In Touch. We work for You!